General FAQ

Who is Deming?

Deming is a revolutionary shoe brand that combines deep recovery™ technology with quality craftsmanship and modern design. Working with a  team of physicians, engineers, and craftsmen,  Deming creates shoes for men to promote post-workout recovery for any occasion.

What is Deep Recovery™?

Deep recovery™ is a holistic approach to physical well-being—emphasizing the importance of rest and restoration after intense physical activity. It uses advanced technologies and materials designed to enhance energy return, provide optimal support, and promote faster recovery. These elements work together to reduce stress on your muscles and joints and provide quicker recuperation.

How does Deming help me recover faster?

Deming shoes with Deep Recovery™ technology offer all-day stylish wear with the support of a top-tier recovery shoe. Tested against leading recovery shoes and dress shoes, Deming shoes are proven to provide superior cushioning and energy return. Our advanced technology features a deep heel cup to control foot and ankle movements and provide proper alignment. Arch support evenly distributes pressure, while cloud-like cushioning reduces impact and relieves muscle and joint pain post-workout. Additionally, the contoured rocker shape promotes a more even distribution of pressure across the foot, reducing joint and muscle strain.

What makes Deming shoes different from other recovery shoes?

Deming shoes offer superior cushioning, support, and impact absorption when compared to top recovery shoe brands in our competitive study implemented by  the Insite Funds in partnership with the Oregon State Cascades Campus Biomechanics lab. They are designed to be worn all day, seamlessly transitioning from the gym to the boardroom while providing deep recovery with each step, reducing stress on the joints and legs.

Are Deming shoes suitable for all-day wear?

Yes, Deming shoes are designed for all-day wear, offering deep recovery and support with the look of a dress shoe, making them ideal for a busy, wear-anywhere lifestyle.

Do Deming shoes come in different styles?

Yes, we offer three styles—The Westsider™ oxford lace-up, The Eastsider™ loafer slip-on, and The Downtowner dress sneaker—to suit different style preferences and occasions while supporting deep recovery. Over time we will be introducing additional products, designs, and color options.

What sizes do Deming shoes come in?

Deming shoes are available in a wide range of sizes to ensure the perfect fit. We offer men sizes 7 through 13 in half sizes. Please refer to our size guide on the website for more details.

I have a question, can you help me?

Yes! Please send us an email: info@demingrecovery.com

Shipping & Exchanges

What is your shipping policy?

Thoughtfully Made. Thoughtfully Delivered.

From the materials we source to the way your order lands at your door, we’ve engineered every step of the Deming experience with purpose. That includes our manufacturing, fulfillment, and shipping processes—because your recovery shouldn’t come at the expense of your patience or the planet.

Our products are handmade in a family-owned factory in Portugal, where craftsmanship and quality still matter. From there, your order ships directly to you—no middlemen, no multi-warehouse shuffle. Fewer touchpoints means lower costs, less waste, and faster delivery.

Even our packaging pulls double duty: your shoes arrive in a custom-designed box that’s built for both shipping and returns. Minimizing extra packaging used and reducing materials that end up in the trash.  One box. No excess. No hassle.

​​We offer free standard shipping and free returns within the continental U.S. Because getting the right fit should be easy—and feel good.

When will I receive my order?

We ship directly from Portugal to the continental U.S.

  • Standard Shipping (Free): Expect your order in 5-7 business days
What is the return policy?

Fit is everything. That’s why we offer free returns & exchanges within 30 days of receiving your order.

Here’s the breakdown:

Eligible items must be:

  • Unworn and in new condition
  • Returned in the original re-shippable box
  • Return or exchange for a different size

We cover shipping both ways—because dialing in your fit shouldn’t cost extra.

How do I request an exchange?

Our email-based exchange process makes it easy to get the right fit.

  1. Email Us: Send an email to our support team at info@demingrecovery.com with your order details and the size you need.
  2. Receive Instructions: Our customer service team will reply with return instructions and a prepaid shipping label.
  3. Send It Back: Package your item in the original box and drop it off at the nearest shipping center.
  4. Receive Your New Size: Once we receive your return, we will send out your new size at no additional cost.

For any questions or concerns, feel free to reach out to our support team. We are here to help!